Technical Support

General FAQ

• I'm having difficulties with initiating the game. The game frequently crashes or unexpectedly restarts
• How to report a bug or error?
• There is no reply from the Support Team
• What to do if I'm banned on the official BCW 2.0 Discord server
• How to contact our Support Team?
• The game fails to load and displays a message stating "No Сonnection"

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Issues Related to Promotional Videos

• Promotional videos within the game fail to load or get stuck
• Promotional videos do not grant any rewards upon completion
• No promotional videos to watch
• How to report an offensive video advertisement?

Reports

• How to report a violation?
• Community rules
• What actions are prohibited in the game?
• What happens to a player for cheating?
• I have encountered scammers in the game chat