My Account

General FAQ

• Can I change my Google Play/Game Center account that's connected to my progress?
• Can I share my account?
• Someone accessed my account and I keep getting kicked out of it
• Why did I get banned? Can I get my account back?

Account Management

• How can I transfer my old progress to BCW 2.0?
• Where can I find my player ID tag?
• What do I need to do to keep my progress safe on Android and how do I get my account back?
• When will the game be available on iOS/Steam?
• How can I delete my BCW account?

Parent's Guide

• There was an unauthorized transaction made by my child
• How to prevent accidental purchases?